Wicker Park Reviews

Update to review in Fall 2018: Returned again this year for my annual check up, and the staff was very helpful, the eye doctor listened, offered advice, and overall it was a positive eye exam experience. When I was leaving, the staff helped me work through what was or wasn’t covered by insurance. However later I called to place an order for contacts, and yet again there were issues with getting charged the correct amount. Overall, after 3 visits with Village Eye Care and 3 times having issues with getting charged the right amount, I’m seriously reconsidering my eye doctor.

Original review from Fall 2017: This was my first time going to the Wicker Park location, but my second time going to a Village Eyecare location overall. The area was clean, staff was friendly, everything was timely and I had a great appointment, up until the billing. Last year at the Taylor location I wasn't charged correctly, but I assumed that was a one-off thing. However, a similar thing happened here and I ultimately was not charged the correct amount. Highly recommend being familiar with your insurance coverage yourself, and talking through the final statement prior to paying any charges to ensure you're paying the appropriate amount. (Also, would recommend doing this before you have your eyes dilated, so you can actually read the itemized bill.)

This place is great! I had such a pleasant experience the whole time. Dr. Stoev was very kind and thorough, always making sure she explained everything to me and worked with me. Not to mention I got a pair of really nice looking frames there, and for an affordable price! Can't recommend this place enough.

To begin, I found Village Eyecare (the Wicker Park location) online and realized how convenient their location was to where I lived. I immediately called to schedule my annual eye exam appointment. The woman who answered my call was very professional, patient, and accommodating. Upon walking into Village Eyecare, I was immediately greeted at the door and asked how I could be helped. Coffee and water were provided, exactly what I needed after a long work day. Right at the time my appointment was to start, a technician took me back to read my current prescription. I was brought back to the waiting area for the doctor to call me back for the rest of my appointment. I really appreciated how the doctor took the time to make sure I had the right prescription. She was very friendly, personable, and made me feel welcomed as a first time patient. When checking out, the staff was not pushy in buying certain products or eyeglasses.
Overall, I enjoyed my experience because it was thorough, professional, calm, concise and welcoming. I think that Village Eyecare sets themselves apart from other eye doctors because their clinic looks very chic and clean from the outside and from the inside. They have an amazing staff that really show they care about you and your visit. Excellent place! I have recommended Village Eyecare to my roommates, friends and family and hope that everyone that visits them feels the same way!

Extremely thorough eye exam and the newest contact lenses available for trial. I wasn't able to complete my dilation at my exam visit due to a schedule conflict, so they helped me schedule a better time for dilation only next month. I really appreciate that flexibility!

My daughter and I had such a great experience at the Wicker Park location! We set up new patient appointments with Dr (Ashley) Zimmerman- who was amazing!!!!! She was professional AND fun! I can't believe I'm actually saying we had FUN at our eye appointment. From exam through selecting new frames the team was absolutely fantastic!