Wicker Park Reviews

EDIT: They called me and managed to lower the bill. Adjusted rating to 4*

Walked in to a eye-pleasing location and friendly staff. I had a great appointment and had to come back for adjustments but in the end got my contacts correctly adjusted. However, they did not go through what was covered through insurance and I got billed 2 extra exams that my benefits did not cover. I called my insurance provider and they said the additional exams were unnecessary. Make sure to ask for an itemized list before accepting any treatment. If I was told on the spot I would have canceled the appointment. Would not recommend unless you have extra cash you'd like to throw at them.

Michel provided great customer service. She genuinely seemed to care that your eye exam was accurate and that you were satisfied with the products you chose. It's increasingly rare these days to find customer service at this level so I would highly recommend Michel to anyone that asked.

Everyone from the front desk people to the eye doctor helped me feel comfortable. They gave great recommendations. I felt as though they truly had my best interests in mind.

Had a wonderful first experience at Village Eyecare! I arrived early and the staff was able to assist me right away. They have a vast selection of eyewear to choose from and assist with recommendations. The experience was efficient, professional, and enjoyable. I highly recommend!

I haven’t had my eyes examined so thoughly before. The doctor discussed everything with me and I’m looking forward to my new prescriptions.