Hyde Park Reviews
4.8 out of 5 stars
5 out of 5 starsposted 1 week ago
Village Eyecare delivers high quality and compassionate eye care to everyone. Everyone here is very courteous and respectful. Dr. Gonzalez is incredible and makes you feel valued as a patient. She took the time to go through new medications that were available for my condition and her staff is also very supportive and respectful. This place is truly a gem!!
4 out of 5 starsposted 2 months ago
Had a great experience at Village Eye Care. The exam was easy and they worked it so that the down time during the exam I was shopping for glasses. I thought that was pretty efficient. They helped me pick out some frames I liked and the price seemed about what I was expecting. My only minor complaint is that there were not as many frames to choose from as I would have liked...but, in the end I did find some frames I could purchase. Thanks
5 out of 5 starsposted 2 months ago
From initial call to attending actual appointments, EXCELLENT customer service. Location clean and sanitized with our temperature taken as soon as we arrived. Staff very attentive to my needs in getting eyeglass exam and my daughters with her contact lenses. We were informed step by step with the process and not rushed like previous eyecare centers. I HIGHLY RECOMMEND this location and can't wait to pickup my new glasses.
3 out of 5 starsposted 1 month ago
INCREDIBLY SLOPPY!!! First they got my lens prescription wrong (doctor told me my prescription was x and gave me a trial pack of x and then inexplicably wrote down and ordered y) and then when that was fixed they gave me two different brands of lenses when I specifically ordered a specific kind. They were very nice during my visit but wow I’m shocked at how sloppy they were after the fact.
REVISED- I was offered a complimentary 3 month supply of lenses to make up for the trouble. I appreciate this customer service after the fact.
Meet Our Team
1621 E. 55th Street
Chicago, IL 60615
|Monday:||10am – 7pm|
|Tuesday:||10am – 7pm|
|Wednesday:||10am – 7pm|
|Thursday:||10am – 7pm|
|Friday:||11am – 5pm|
|Saturday:||9am – 3pm|