Hyde Park Reviews2017-05-11T12:53:00-05:00

Hyde Park Reviews

Village Eyecare - Hyde Park
4.5
Based on 94 Reviews
Michelle W.
Michelle W.
2020-09-30 11:44:47
I had the best experience at Village Eyecare yesterday! I recently moved to town and was nervous because I love, love, love my eye dr back home. From the...
Christine A.
Christine A.
2020-08-29 05:42:38
I discovered Village Eyecare many years ago after several disappointing visits to Pearl Vision. I will never go anywhere else. Village Eyecare have...
Rebekah S.
Rebekah S.
2020-07-14 15:32:33
Village Eyecare - Hyde Park has re-opening with restrictions in place, down! The entire process from start to finish (scheduling an appointment online,...
Kerry B.
Kerry B.
2020-07-10 13:37:31
I have gotten my contacts here for years. I called Monday, left a vm, no one returned my call. I called Tuesday, spoke to a person, was told I would...
Radhika A.
Radhika A.
2020-06-17 08:09:55
Wow I love Village Eyecare!!!! I was in a bind when Sears Optical closed and I needed my prescription updated and new contact lenses. I also have a very...
Teddi D.
Teddi D.
2018-06-13 20:22:29
I scheduled an appointment and had to wait an hour just to see the optometrist. The receptionists are also unprofessional they're so loud giving everyone...
Diane P.
Diane P.
2018-06-01 06:54:09
I started going to Village Eyecare about a decade ago, just because they had a location a block from my house. Now, I seek them out whenever I'm back in...
Jonathan B.
Jonathan B.
2018-02-15 11:09:02
After having a negative experience at a different optometrist the previous year, I was THRILLED to find the service at Village Eyecare in Hyde Park to be...
BUSINESS_NOT_FOUND: The requested business could not be found.
Village Eyecare - Hyde Park
Reviewed from Google

4.8 out of 5 stars

Lina Armstrong
Lina Armstrong

5 out of 5 stars

posted 2 weeks ago

This was my first appointment at Village Eyecare - Hyde Park but I look forward to going back! I was able to save money on my frames and lenses (combined) which is super important because I've been wearing glasses since second grade. The staff is knowledgeable, professional and friendly! I highly recommend Village Eyecare - Hyde Park!

Dominique Gary
Dominique Gary

5 out of 5 stars

posted 2 months ago

Always so nice. Let's you know exactly what is needed and no pressure if you are feeling uncomfortable about getting something done. Very fashionable frames at great prices 👌

AKS
AKS

3 out of 5 stars

posted 4 months ago

The customer service is double stand. When I was there to make glasses, they were extremely friendly and customer care was superb. However, when I went there back to collect my glasses it was a different atmosphere/ less welcoming. Definitely, I hope they can improve on this!
Other than that Dr. Ashley Zimmerman was pretty good and knows well with what she was doing. Thanks, and have a blessed returning after Covid19.

Lauren Ledin
Lauren Ledin

5 out of 5 stars

posted 3 weeks ago

Update from Sept 2020: This place is still so great, and continues to impress me with the extent to which they are willing to help sort out insurance. Appointments aren't rushed, staff members are all super friendly, and they are really good at communication about appointments, how long it will take to get contacts delivered, etc. I'm moving soon, and made sure to get my yearly appointment in at the Hyde Park location before leaving the neighborhood. Wouldn't have expected to have a favorite eye doctor's office, but here we are.

Previous review from 2017: I've worn glasses since second grade and have needed a stronger prescription almost annually. This means I've been to quite a few different optometrists in different cities over the years. Village Eyecare really stands out, and has been fantastic to work with. This was my first visit to an optometrist since coming off my parents' insurance and I was debating whether I should go LensCrafters or Costco to get an exam. Someone from my department recommended Village Eyecare, and I was surprised to find out that an exam from them (glasses+contacts fitting for an astigmatism) cost roughly the same out of pocket as both LensCrafters and Costco.
I called in for an appointment and ended up getting seen the same day due to a cancellation, so I'm not sure how long it typically takes to get an appointment for an exam. Admittedly, I know very little about optometry, but their technology for pre-exam tests seems really advanced. This was my first time getting my eye pressure tested with a hand-held machine, and I found it much less jarring than the stationary one most places have. All of the tests were explained to me in detail, and I didn't feel like I was being rushed through an assembly line like I had at other places I have been.
My appointment was with Dr. Koutnik, who is extremely attentive and seems very passionate about her field. She spent over an hour with me trying various contact brands and length-of-use combinations and even stayed past closing to make sure all my questions were answered. She special ordered some trial lenses that she thought may work better with my (very strong) prescription, and I was fitted for them a week later when they arrived. They send out text notifications for upcoming appointments, which I like.
In addition to the amount of effort they put in to making sure my needs were met, this is the first place I have ever been to that actively (and voluntarily!) helped me navigate insurance. Because they serve a lot of UChicago students and employees, they are familiar with the benefits of their specific insurance, and pointed out that one option would save me a lot if I signed up for it in the next enrollment period. In short, I'm glad I took a chance as I have found my eye care center for as long as I live in Chicago.

e brunt
e brunt

5 out of 5 stars

posted 3 months ago

This was my first time visiting a Village Eyecare Center and it was the most pleasant and easiest shopping experience I have ever had getting glasses. The staff was nice, helpful and very knowledgeable. I have found my new eyecare center.

Meet Our Team

/our-doctors/#ourteam

Hyde Park

1621 E. 55th Street
Chicago, IL 60615
773.363.0202

Monday: 10am – 7pm
Tuesday: 10am – 7pm
Wednesday: 10am – 7pm
Thursday: 10am – 7pm
Friday: 11am – 5pm
Saturday: 9am – 3pm
Sunday: Closed
Make an Appointment Today!

We care about you and your eyes.

For a lifetime of optimal vision and eye health.
Make an Appointment Today!