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Hyde Park Reviews2017-05-11T12:53:00-05:00

Hyde Park Reviews

Village Eyecare - Hyde Park
4.5
Based on 91 Reviews
Teddi D.
Teddi D.
2018-06-13 20:22:29
I scheduled an appointment and had to wait an hour just to see the optometrist. The receptionists are also unprofessional they're so loud giving everyone...
Diane P.
Diane P.
2018-06-01 06:54:09
I started going to Village Eyecare about a decade ago, just because they had a location a block from my house. Now, I seek them out whenever I'm back in...
Jonathan B.
Jonathan B.
2018-02-15 11:09:02
After having a negative experience at a different optometrist the previous year, I was THRILLED to find the service at Village Eyecare in Hyde Park to be...
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Village Eyecare - Hyde Park
Reviewed from Google

4.8 out of 5 stars

Nykearra Bush
Nykearra Bush

3 out of 5 stars

posted 2 months ago

I went to this eye doctor for my first eye exam in some time about a month ago. I'm originally from out of state and wanted to find a trusted eye doctor. I needed to update my prescription for glasses and contacts and called ahead to make sure my insurance (newly covered under a parent) would cover a contact and general exam. When I went in to get my exam done I was told halfway through the visit that the contact exam wasn't covered. So I didn't proceed with the rest of the contact exam and took my prescription. I called my insurance provider and they were able to inform me that it should be covered and that they would have to order the appropriate contacts to fit me. So I was very upset that they had sent me away without the contact exam but even more upset because more than one employee implied that their lack of understanding of my coverage was because my "insurance wasn't that great". I called back after getting the info from my insurance provider and went back to complete the exam because I had to finish care with them. But if I hadn't spoken up they would have denied me services that I was owed just because they didn't want to take the time to order the contacts I needed. While also implying that my insurance was less than which is highly unprofessional. I was able to order my contacts and get a prescription. However I likely won't be returning due to the language they used shaming me for a parent's insurance plan. With that being my first visit I can only imagine that is how they treat their clients in general. Shaming people for attempting to take care of their health is the last way you keep clients especially if it was due to ignorance on your part. The doctor was generally pleasant and certain staff were helpful after the fact but the staff could definitely benefit from some sensitivity training.

Lihan Liu
Lihan Liu

5 out of 5 stars

posted 7 months ago

My eye glass was broken into pieces in the morning. I looked for all three eye glass shops in Hyde park but they all said there was no way to repair that. Actually all the components were intact but the design made it too hard to assemble these together. Hopelessly I entered the last one on the map and expected the same answer from them. However,after 10 minutes the practice manager Don Spengel came back with my renewed glass, and I was wild with joy seeing this. Thanks for their repairing which saved me at least 400 dollars and a huge amount of time of eye examination. I am a UChicago student and now it’s approaching mid-term, so they also somehow saved my mid term and might save a disaster of my GPA. Thanks for your high skills and nice service!!!!!!!!!

Megan Lacey
Megan Lacey

5 out of 5 stars

posted 3 days ago

VE is so consistent in their care and superior customer service. I have been raving about them to friends and family. Some of my friends who wear contacts will probably be making their way over soon. I’ve appreciated being able to be one of Dr. Sarai’s patients. He’s so kind and professional. I had a lot of trauma, due to my history. He has helped my fears to gradually subside. The price point for certain eyewear packages is s a plus if you are between insurance plans. I was waiting on my insurance to become active at a my new job. I ended up getting a COMPLETE pair of glasses for less than $200. Packages can vary based on prescription and brand of frame, but if you don’t have vision benefits available for glasses, VE has some packages that START AT $175 (conservatively).

Katie McCarthy
Katie McCarthy

5 out of 5 stars

posted 4 months ago

Great little shop. It's small, clean, and the staff were helpful and friendly. Dr. Kim was very knowledgable, was thorough with me and happily answered any questions I had. Definitely recommend and I'll be coming back here for sure.

Taylor Robinson
Taylor Robinson

5 out of 5 stars

posted 9 months ago

conveniently located office with good service. walked in and was immediately greeted by the woman working the reception desk and had a good experience with Dr. Zimmerman as well. i was able to find the perfect glasses and would recommend this location.

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Hyde Park

1621 E. 55th Street
Chicago, IL 60615
773.363.0202

Monday: 10am – 7pm
Tuesday: 10am – 7pm
Wednesday: 10am – 7pm
Thursday: 10am – 7pm
Friday: 11am – 5pm
Saturday: 9am – 3pm
Sunday: Closed
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